New York City's HVAC market is defined by its pre-war housing stock. Hundreds of thousands of apartments run on steam radiator heat with ancient boilers — a failure at 2am in January means a call to the super, who calls an HVAC company. Window unit AC units in apartments mean summer leads are high-volume, fast-moving, and price-competitive. BotLauncher stays live through every overnight emergency, capturing furnace and boiler failure calls the moment they hit your website. It collects equipment type — steam, forced-air, split system — address, and unit count so your on-call team for the outer boroughs or Manhattan can dispatch with full context and no missed inquiries.
HVAC emergencies don't wait for business hours. If a visitor's AC dies at 11pm and your site has no chat, they're calling the next listing on Google.
Differentiates emergency vs. maintenance requests automatically
Captures equipment age, brand, and symptoms for faster dispatch
Books service calls 24/7 with your real schedule constraints
Trained on your service area, brands you service, and pricing tiers
Trained on your service area, pricing, and availability — including New York City metro-specific context.
"My AC isn't cooling — can you come today?"
"How much is a tune-up?"
"Do you service Carrier units?"
"What's the cost of a new furnace?"
Yes. BotLauncher can triage steam boiler no-heat calls — capturing building address, number of units affected, and boiler make/model — so your team can dispatch for the right equipment immediately. In New York's pre-war building stock, steam heat failures affect entire floors of apartments, making rapid response critical.
BotLauncher collects the caller's role — owner, super, or tenant — so your team knows whether to coordinate with a managing agent or respond directly to a homeowner. For multi-unit buildings, it also captures unit count and affected-area scope before your technician arrives.
BotLauncher is configured for your exact service area, including these New York-area neighborhoods and suburbs.
No technical setup. We handle everything.
Your services, hours, pricing, and FAQs.
Email + SMS the moment a lead lands.
One setup fee. One low monthly cost. Unlimited leads.
Perfect for small local businesses.
For growing service companies.
High volume operations.