Last updated: May 22, 2026
By creating a BotLauncher account, paying for a subscription, or embedding our chatbot widget on your website, you agree to these Terms of Service. If you do not agree, do not use the service.
BotLauncher provides a done-for-you AI chat assistant service for small businesses. We build, train, host, and maintain a custom chatbot widget that you embed on your website. The service includes:
New customers pay a one-time setup & custom AI training fee plus a recurring monthly subscription. The setup fee is non-refundable once we begin building your bot (typically within 24 hours of payment). Monthly subscriptions renew automatically until canceled.
You can cancel your subscription anytime from the dashboard or via the Stripe customer portal. Cancellation takes effect at the end of your current billing period. We do not pro-rate refunds for partial months.
Each plan includes a monthly conversation cap (Starter: 500, Growth: 2,000, Pro: 1,000,000). When you reach your cap, the chatbot continues serving existing visitors but new conversations are paused until the next billing cycle or until you upgrade your plan.
You retain all rights to the business information, FAQs, and other content you provide. You grant BotLauncher a limited license to use this content solely to operate and improve the service for you. We do not sell your data or your visitors' conversation data to third parties.
You agree not to use BotLauncher to:
We reserve the right to suspend or terminate accounts that violate these terms.
The chatbot uses large language models which can occasionally produce inaccurate or unexpected responses. You are responsible for reviewing the bot's training material and informing visitors that they are speaking with an AI assistant. BotLauncher is not liable for business decisions made based on chatbot output.
We target high availability but do not guarantee uninterrupted service. We may perform maintenance, deploy updates, or experience outages from upstream providers (Stripe, Clerk, OpenAI, hosting). We are not liable for losses from downtime.
To the maximum extent permitted by law, BotLauncher's total liability for any claim related to the service is limited to the amount you paid us in the 12 months preceding the claim. We are not liable for indirect, incidental, or consequential damages.
We may update these terms from time to time. Material changes will be communicated by email or in-app notice at least 14 days before they take effect. Continued use of the service after changes take effect constitutes acceptance.
Questions about these terms? Email support@botlauncher.xyz.